Our approach
- Chris Lucas
- Sep 17
- 1 min read
Here are the three points that come up every time we help a client who wants to resolve a dispute.
What is the strength of your case? This has to be your starting point. Confidence is helpful, but real strength comes from knowing your position is grounded in facts and law. It’s far easier to hold your ground when you know your case has substance.
What is your strategy? This is a road map of how you intend to get to the best outcome. Developing a strategy starts with understanding your position. Sometimes a diplomatic solution is possible. Sometimes to protect your position, you must stand up for yourself. Whatever approach you take, it’s important to understand how the system works. You will also need to explore what leverage you might have to influence the conversation.
Are we all on the same page? The strategy that we settle on has to make sense not only to us, but also to you.
 Working collaboratively builds trust — and trust builds resilience when it matters most.
If you have a issue you would like help resolving please give us a call 03 477 8080.